At NIH Research we appreciate that gathering leads is only one important aspect of harvesting important revenue opportunities. That's why NIH Research also offers a comprehensive set of services to work with your team to maximize your sales opportunities and realize a greater return on your company's investment of time and money into your market prospecting campaigns.

Project Management

Your assigned NIH Research Project Manager assumes an intricate role inclusive of on-going communication and consultation with you, your dedicated NIH Research Consultants and your sales team. This personalized communication between you and your assigned NIH Research Project Manager ensures that the information that NIH Research provides to you is being both utilized internally in an efficient manner as well as being distributed where it needs to be when it needs to be there.

Multi-Touch Approach

Most companies make the mistake of employing a single touch approach in an attempt to contact a sales prospect universe. NIH Research employs a “multiple touch” methodology of communicating with this universe which significantly improves the chances of reaching the targeted decision maker or makers.

NIH Research's multiple touch system was created by our firm and has been highly effective for hundreds of clients for over fourteen years. This market proven continuum of multiple touch outreach directed at the prospect contains but is not limited to the following elements:

• Production thru high volume calling (20 to 30) dials per hour per phone consultant
• Bonding with the targeted contact's gatekeeper
• Establishment work patterns of decision makers
• Once work patterns have been established call backs are scheduled
• Exploration and discovery techniques are used determine learn more about the decision process
• Once the call with the decision maker or makers has been completed appropriate follow up is established
• Relationship and psychological bonding and credibility are established setting the stage for the further probing setting the stage for the next sales event
• More information is disseminated thru eCollateral
• Web presentations are scheduled
• Appointments are set for the clients sales professions or subject matter experts
• BUSINESS IS CLOSED

Collateral Fulfillment

It is neither the purpose nor the goal of the highly credentialed and educated NIH Research Consultants to become “order takers” for your prospects who wish to receive and review your company collateral. Instead, our Consultants want to assume an “ownership” role in bonding with your prospecting client base. For this purpose, we offer as a value added service, fulfillment of your electronic collateral requests. This may include .pdf information, white papers and/or specific links to your company website. We accomplish this with the following steps:

• At project inception, your IT team assigns the NIH Research Consultants a dedicated seat on your email server. Emails sent are branded to YOUR company name.
• The NIH Research Consultant includes a personalized note to your prospect while identifying themselves as a representative from your marketing department.
• After collateral is sent electronically, the NIH Research Consultant immediately schedules the follow up call in accordance with the direction given by the prospect. No one slips through the cracks!
• Once the NIH Research Consultant “touches” your client post-fulfillment, they will collect additional feedback in response to the information reviewed and pass that information on to you.
• If an email address proves to be incorrect or not in working order, we will call back in to the prospect to confirm the information and hence, provide you with the most accurate and up to date information about your prospects contact data.